Privacy Policy

Last Updated: December 4, 2024

This Privacy Policy describes how ThrottlePoint Agency ("we," "us," or "our") collects, uses, and shares information when you use our vehicle trade-in appraisal tool ("Test Trade Tool" or the "Service").

1. Information We Collect

When you use our Service, we collect the following information:

Personal Information:

• First and last name
• Email address
• Phone number

Vehicle Information:

• Year, make, model, and trim
• Mileage
• Vehicle Identification Number (VIN)
• License plate number
• Vehicle condition assessment
• Optional features and equipment
• Additional comments about the vehicle

2. How We Use Your Information

We use the information we collect to:

• Process your vehicle trade-in appraisal request
• Generate and send you an estimated offer for your vehicle
• Communicate with you about your appraisal
• Share your information with the dealership partner processing your request
• Improve our Service and develop new features
• Comply with legal obligations

3. How We Share Your Information

We share your information with:

• Dealership Partners: We share your personal and vehicle information with the automotive dealership that will process your trade-in appraisal and provide you with an offer.
• Service Providers: We use third-party services including Google Firebase (database storage) and IONOS (email delivery) to operate our Service.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.

4. Data Storage and Security

Your information is stored securely using Google Firebase, a cloud-based database service. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal and vehicle information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, lead information is retained for up to 24 months to facilitate follow-up communications and improve our services.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Opt-out: Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell your personal information.

8. Cookies and Tracking

Our Service may use cookies and similar tracking technologies to improve functionality and analyze usage. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ThrottlePoint Agency
Email: contact@throttlepoint.agency
Website: throttlepoint.agency